Search the 2 jobs at PathFactory

The Strategic Customer Success Manager ensures high-value relationships with enterprise accounts by aligning PathFactory’s platform with customer business objectives. Responsibilities include developing customized account strategies, engaging with various departments, monitoring account health, and identifying growth opportunities.

The Customer Success Manager manages a portfolio of high-value enterprise and commercial accounts, ensuring customers derive value from PathFactory's platform. Responsibilities include driving product adoption, collaborating with internal teams, conducting strategic check-ins, and proactively monitoring account health to identify and mitigate risks.