Teams at Passion.io

Own technical success for a portfolio (~45) of creators through build, QA, App Store submission, optimisation, and long-term stability. Troubleshoot complex configurations, integrations, automation logic and backend setups; review crash logs; ensure SDK adoption; document best practices; and partner with Product & Engineering to reduce friction and improve launch workflows and feature adoption.

Own technical launch-readiness for a portfolio of creators: troubleshoot complex configurations, review integrations and crash logs, advise on backend and scaling, manage App Store submissions, document best practices, and partner with Product and Engineering to reduce technical churn and improve feature adoption and stability.

Manage a portfolio of high-potential creators to drive onboarding, activation, and retention. Design onboarding flows, track health (NRR, engagement), preempt churn, optimize lifecycle playbooks, and collaborate with Product and Marketing to improve customer outcomes and KPIs.