Teams at Parnall Law Firm, LLC

Manages employee relations cases, complaint investigations, benefits administration, terminations, COBRA notices, performance documentation, and compliance. Serves as a confidential, neutral resource for employees; coordinates with leadership, payroll, benefits carriers, legal counsel, and IT. Tracks case resolution, regulatory deadlines, employee trends, and workplace survey programs while ensuring accurate records and timely follow-through.

Manages medical billing and insurance coordination for personal injury clients. Submits Med Pay and health insurance information, opens subrogation claims, follows up with providers and carriers, verifies balances and ledgers, maintains accurate payment records, coordinates Medicare, Medicaid, Tricare, and veterans benefits, and supports timely settlement distributions. Tracks KPIs, maintains SmartAdvocate activity, answers calls, and follows firm procedures while advocating for maximum client recovery.

Manage provider billing and insurance coordination to maximize client recovery: submit claims, verify balances, request ledgers, monitor KPIs in SmartAdvocate, and support settlement distribution timelines while attending regular team huddles and meetings.