Jobs at parcelLab

Lead technical onboarding for large European e-commerce clients, define data integrations and trigger rules, configure and train customers, recommend best practices and product improvements, and coordinate with Product, Engineering, Carrier, and Customer teams to ensure successful implementations.

Provide 2nd-level technical support for B2B customers: investigate and resolve escalated issues, implement requests in the platform, review JavaScript filter logic, advise on optimizations, and surface recurring problems to inform product improvements.

Own and manage strategic enterprise accounts across EMEA, running end-to-end, consultative B2B SaaS sales cycles. Drive discovery, build ROI-driven business cases, navigate complex buying groups, coordinate internal teams, and close high-value deals with senior stakeholders.

Design, build, and own backend services for a large-scale Django returns portal: model data, implement APIs and jobs, integrate with commerce systems (Shopify), ensure reliable synchronization, instrument and monitor production, and raise engineering standards (typing, validation, CI/CD).