Teams at Parallel ENT & Allergy

Greet patients, collect and document demographic and payment information, schedule follow-up appointments, and provide friendly, efficient front-desk customer service in a busy clinical practice.

Provide patient care within RN scope: assessments, assisting with exams/procedures, administering medications, documenting care, processing orders, returning calls, and patient education while collaborating with physicians and care team.

Lead and standardize revenue cycle operations for a multi-site specialty physician practice group, overseeing billing, coding, collections, A/R, payer relationships, vendor management, performance metrics, training, and due diligence support while providing functional leadership to Practice Billing Managers and collaborating with executives to optimize reimbursement and compliance.