Teams at Paradigm (paradigmai.com)

Own Paradigm’s top-of-funnel sales motion by researching accounts, identifying decision-makers, and running personalized multi-channel outreach across email, LinkedIn, and calls. Use Paradigm to identify intent signals and warm paths, book qualified meetings, partner with account executives, meet pipeline targets, and improve the outbound playbook. The role offers potential growth into full-cycle sales, growth leadership, or broader go-to-market responsibilities.

Build and deploy production AI agents for customers by identifying high-value workflows, integrating CRMs, documents, data warehouses, and APIs, and debugging agent behavior and data quality. Own the technical customer lifecycle from deployment through adoption and expansion, collaborate with technical stakeholders, and translate customer patterns into product improvements. The role combines software engineering, customer engagement, product thinking, and AI systems implementation.

Own the operational backbone of enterprise customer success, including pilot onboarding, success-criteria tracking, issue triage, account-health updates, and scalable playbook creation. Over time, manage customer accounts, lead check-ins and renewals, identify expansion opportunities, and support upsell conversations. The role requires strong organization, communication, technical-product fluency, judgment, and comfort in a fast-moving, in-person startup environment.