Teams at Paradigm Corp

Supports Mail Services technology, equipment, document-routing workflows, reporting, and user operations. Troubleshoots incidents, coordinates with IT teams and vendors, tests and implements changes, maintains technical documentation, develops dashboards, supports continuity planning, and improves workflow quality and efficiency. The role also provides training, protects PHI and confidential records, supports technology lifecycle management, and translates operational needs into secure, sustainable technical solutions.

Leads the architecture and delivery of enterprise AI, generative AI, and agentic AI solutions from prototyping through production. Designs LLM systems, RAG pipelines, AI platforms, orchestration frameworks, and cloud-native deployments while ensuring scalability, security, privacy, governance, observability, and responsible AI compliance. Establishes architecture standards, shapes AI strategy and roadmaps, mentors engineers and architects, evaluates emerging technologies, and partners with business, engineering, data, and product stakeholders in regulated environments.

Leads business systems analysis, requirements gathering, solution design, data modeling, testing, deployment, and application support. Partners with business, development, QA, operations, vendors, and project teams to deliver system improvements. Prioritizes backlogs, evaluates automation and AI opportunities, supports operational and finance systems, mentors business analysts, and guides stakeholders through implementation and change adoption.