Teams at PAR Technology

Leads the company-wide Quality Engineering strategy, standards, automation frameworks, testing practices, and continuous improvement initiatives. Manages and mentors QA Automation Engineers, QA Architects, and embedded QA Engineers while partnering with Engineering, Product, Architecture, and DevOps. Drives shift-left quality, CI/CD integration, functional and non-functional testing, performance and reliability validation, quality metrics, risk-based testing, and AI adoption across the QE organization.

Designs, develops, and owns complex backend systems, services, APIs, integrations, and technical initiatives from architecture through production validation. Provides technical leadership through code reviews, mentoring, architectural guidance, risk management, and engineering standards. Develops automated tests, improves performance and reliability, investigates production issues, and uses observability tools for troubleshooting. The role also promotes effective AI-assisted development while validating AI-generated solutions for quality, security, scalability, and maintainability.

Support post-sale client relationships for restaurant, CPG, and retail brands. Assist with onboarding, client communications, usage monitoring, reporting, business review preparation, and first-line product support. Escalate complex issues and collaborate with Product, Delivery, and Technical Operations to resolve client needs. The role is an entry point into customer success, supporting senior CSMs while building expertise in retail media, data, and Bridg’s platform.