Jobs at papernest

Analyze and optimize SEA performance for the Spanish market using a data-driven, ROI-focused approach. Monitor and test campaigns, bidding strategies, and landing page tracking; run deep-dive analyses, identify growth opportunities, and provide actionable recommendations to increase qualified leads and improve profitability.

Lead and execute paid search (SEA) strategy for the Spanish market to generate leads. Own account performance, run tests, optimize landing pages and tracking, analyze KPI profitability, and provide data-driven recommendations to grow conversion and ROI.

Lead front-end development for subscription, maintenance, and invoicing applications. Own technical design, implement features with unit/integration tests, participate in code reviews, mentor junior developers, collaborate with product/QA/backend teams, and ensure reliable deployments and integration-to-production quality.

Lead papernest's Operations Business Unit across France, Spain, and Italy with full P&L accountability. Drive operational excellence, multi-country site and BPO management, customer experience, sales enablement, and data operations. Build and grow a multi-country leadership team, align cross-functional initiatives, and execute strategic projects to scale operations profitably.

Lead architecture and migration of a core async FastAPI telephony backend. Build reliable event-driven services (call tracking, scheduling, provider and Salesforce integrations), write typed async Python with full tests, define throttling/retry strategies, use AI tooling responsibly, mentor engineers, and own end-to-end deployment, monitoring, and reliability for business-critical call traffic.

Manage and optimize Spanish paid search accounts (SEA/PPC) to generate leads. Plan campaigns, run tests, own landing page tracking, analyze KPIs and profitability, benchmark competitors, and present recommendations to boost growth.

Lead backend development for the B2B web app used by agencies: design and implement features, own technical delivery, integrate with internal/external systems, automate billing, ensure tests and production quality, participate in roadmap and code reviews, mentor junior engineers, and improve team practices and deployment processes.

Lead and develop the Customer Experience team to deliver premium service. Implement CX roadmap, analyse feedback and quality data, resolve escalations, monitor KPIs, optimise workflows and technology, coach team leaders, manage scheduling, recruitment, payplans, and drive cultural and recognition programs while reporting to senior management.

Design, build, and evolve scalable backend services and APIs to support Spanish market growth. Improve system reliability, performance, and maintainability. Partner with operations to translate business needs into technical solutions, drive architectural decisions, reduce technical debt, and manage complex API integrations and data consistency across external services.

Lead HR strategy and operations for France (~250 employees), manage a 4–5 person HR team, own payroll, HRIS (Workday), compliance, employee relations (CSE), training, recruitment partnership, and drive HR AI transformation using Claude and Cowork.