Teams at Papa John's

The Operations Manager oversees restaurant team management including hiring, training, performance, food safety, and quality control, ensuring exceptional customer service and financial performance.

The Loyalty Director leads the Papa Rewards program to enhance customer retention, program design, and omnichannel experience while driving growth and brand engagement.

Support the General Manager by supervising shifts, enforcing product and service standards, training team members, managing sales and profit goals, controlling inventory and costs, maintaining safety and cleanliness, and developing competencies to become a General Manager.