Teams at Pantheon Platform

Provide senior-level technical support across macOS, Windows, SaaS applications, identity and access, endpoint management, office technology, and conference-room systems. Own complex issues through resolution, support onboarding and offboarding, administer Jamf and Intune, troubleshoot Okta and authentication issues, improve ITSM workflows, maintain documentation and asset records, contribute to IT projects, and use automation and AI-assisted ticket triage to improve service quality.

Lead architecture and hands-on engineering of Pantheons data platform: extend ingest, curation, and retention services; build ML/LLM-ready data infrastructure; mentor engineers; operate in a DevOps model; ensure data governance, observability, reliability, and cross-functional partnership.

Lead technical design and hands-on development of Pantheon’s data platform, extending ingestion, curation, retention services and ML/LLM infrastructure. Mentor engineers, drive architecture and engineering standards, operate in a DevOps model, partner cross-functionally, and participate in on-call support to ensure reliable, compliant data access and analytics.