Teams at Panoptyc

Own full-cycle global recruiting for technical and non-technical roles across multiple regions. Responsibilities include intake meetings, sourcing, screening, interviews, offers, candidate closing, structured interview design, ATS management, funnel analytics, process improvement, stakeholder coaching, and pipeline reporting. The role requires building scalable recruiting workflows and maintaining candidate-focused communication in a fast-paced remote environment.

Own the complete post-sale customer lifecycle for B2B SaaS accounts, including onboarding, rollout coordination, issue resolution, account health, renewals, retention, and expansion. Lead cross-functional customer calls, uncover friction and upsell opportunities, document feedback, escalate operational issues, maintain accurate account records, and develop standardized customer success playbooks. The role requires high autonomy, urgency, strong communication, and technical comfort with CRM and workflow tools.

Source, qualify, and close B2B software opportunities while managing complex sales cycles with executive, operations, loss prevention, and IT stakeholders. Build pipeline, develop strategic partner relationships, maintain CRM accuracy, coordinate cross-functional teams, and represent the company in customer meetings. Frequent travel to conferences, customer meetings, and pilots is required.