Teams at Pandoblox

Design, customize, configure, test, and deploy NetSuite ERP modules, workflows, and integrations. Implement enhancements, ensure data integrity and system performance, support reporting and change management, and align NetSuite with business requirements while guiding process improvements and deployments.

Lead and manage the technical operations team (helpdesk, sysadmins, engineers), oversee service delivery, drive proactive client management, implement monitoring and incident response, perform root cause analysis, report to executives, manage MSP partnerships and escalations, staffing, and continuous improvement of IT services and processes.

Develop, configure, and optimize Salesforce platform with focus on Service Cloud and Field Service (FSL). Build LWC and maintain Aura components, implement Apex, Flow, and SOQL solutions, design data and security models, create REST/SOAP integrations, use Bitbucket/Jenkins for deployments, and work within Agile/Scrum to deliver features.