Teams at Pacific Aviation Corporation

Lead and supervise a team of ground customer service agents to ensure exceptional customer service and safe, on-time flight turnarounds. Manage staffing, schedules, equipment, check-in systems, briefings, flight action verification, safety compliance, incident investigations, and communication with account managers and airlines.

Supervise and support customer service agents during flight operations, manage staffing and schedules, verify flight actions and documentation, ensure safety and security compliance, conduct briefings/debriefings, liaise with Account Manager and airlines, monitor equipment and appearance, resolve team conflicts, and lead incident investigations to ensure efficient, on-time flight turnarounds.

Supervise and lead a team of ground customer service agents to ensure exceptional service and compliant, on-time flight turnarounds. Manage staffing, schedules, equipment, safety and quality procedures, report flight actions, assist briefings, investigate incidents, and liaise with Account Managers and Airlines.