Teams at Pacific Aviation Corporation

Supervises airline ground staff and provides leadership coverage during flight operations. Responsibilities include allocating staff, managing schedules, coordinating flight handling and turnarounds, verifying flight actions and documentation, enforcing safety and airline procedures, resolving team issues, monitoring equipment and staff presentation, and investigating workplace or aviation safety incidents.

Lead and supervise a team of ground customer service agents to ensure smooth, on-time flight turnarounds. Manage staffing, schedules, equipment, compliance with safety and airline procedures, report flight actions, assist briefings, resolve conflicts, and support continuous safety improvement.

Lead and supervise a team of ground customer service agents to ensure exceptional customer service and safe, on-time flight turnarounds. Manage staffing, schedules, equipment, check-in systems, briefings, flight action verification, safety compliance, incident investigations, and communication with account managers and airlines.