Ozow Benefits Overview

Own content strategy and contribute to broader marketing strategy while managing marketing operations, workflow, agencies, campaigns, events, and performance reporting. The role leads direct reports, oversees external partners, supports go-to-market initiatives, manages integrated and out-of-home campaigns, improves departmental processes, and explores AI and automation to increase content and production efficiency.

Leads Ozow’s fraud function by managing the Fraud Operations team, developing prevention and detection strategies, tuning rules, overseeing investigations, reducing losses, and monitoring fraud performance. Partners with Risk, Compliance, Legal, Product, Engineering, Data, merchants, and banking partners. Owns fraud controls, vendors, reporting, regulatory adherence, SAR processes, governance, tooling adoption, and AI-enabled workflow improvements.

Lead merchant solutions strategy, design and delivery for a fintech payments company. Translate merchant needs into commercially viable technical solutions, develop bank and partner relationships, drive enterprise acquisition and merchant retention, and collaborate with Sales, Product, Engineering and executives. Build and lead the solutions function, establish processes and playbooks, and deliver revenue and retention outcomes.