Jobs at Oyster

As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and drive adoption of Oyster's platform through proactive engagement and collaboration across teams.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

Lead Oyster's data platform and AI strategy, centralize AI initiatives into production systems, build scalable data and MLOps infrastructure, modernize knowledge architecture and semantic search, partner cross-functionally to embed AI into products and workflows, enforce tooling standards and governance, and drive organizational adoption and change management for AI-assisted operations.

Partner with Sales Executives to run technical pre-sales conversations about global employment, build scalable templates and AI/automation tools, create deal strategy and implementation readiness plans, surface product feedback, and enable the sales organization to close and scale deals across multiple countries.

The Senior Sales Executive will manage Tier 1 & Tier 2 customer accounts, drive customer acquisition, and mentor junior team members while utilizing advanced sales techniques and methodologies.

The Senior Payroll Specialist manages payroll processing in the Philippines, ensuring accuracy and compliance, collaborating with vendors, and improving payroll operations while providing customer support.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

Lead product vision, strategy, and execution for the Employer of Record platform across the full employment lifecycle. Drive cross-functional alignment, deliver scalable AI-powered automation, manage and grow a team of product managers, translate strategy into measurable outcomes, and partner with Legal, Finance, Operations, Engineering, and Design to ensure compliant, high-quality experiences.

Senior, client-facing HRBP advising on complex employee relations across APAC. Draft and scale country-specific HR guidance, use AI and automation to improve workflows, handle high-risk cases, train internal teams, analyze ticket trends, and lead cross-functional People Services projects.

The Lead Product Manager will shape Oyster's global payments infrastructure, ensuring compliant financial flows and optimizing operations across regions, while leading product strategy and stakeholder collaboration.

Oyster is inviting individuals to join their Talent Community for future job opportunities across various fields like Product, Engineering, and Marketing. Members will receive updates on new roles and insights into the company culture. Ideal candidates are curious, collaborative, and committed to inclusion.

The BDR Manager (Americas) will lead a team of BDRs, set goals, provide coaching, analyze performance data, and collaborate with Sales and Marketing.

The Senior Analyst will enhance cash flow visibility, develop forecasting models, automate reporting, and analyze financial and operational data to support decision-making.

The Senior Analyst will oversee cost analysis and reconciliations, ensuring financial accuracy and supporting billing processes, while improving and automating workflows.

As a Strategic People Partner, you will work with senior leaders to enhance leadership capabilities, manage organizational design, and drive employee relations while optimizing people processes in a remote setting.