Outset AI Benefits Overview

Leads global workplace operations across San Francisco and New York offices, including facilities, vendors, leases, real estate strategy, budgets, compliance, space planning, renovations, events, and office technology. Builds and manages the workplace operations team, develops scalable processes, tracks operational metrics, and ensures productive, safe, and welcoming office environments aligned with company growth.

Lead the company’s macOS environment as an onsite individual contributor. Manage the full Apple device lifecycle, Jamf administration, endpoint security, employee support, identity and access workflows, and office connectivity. Build secure automations using Python, shell scripting, APIs, webhooks, and AI tools. Administer Slack and integrations with Rippling, Google Workspace, and Jamf while improving onboarding, offboarding, compliance, documentation, and incident-response processes.

Own strategic enterprise and mid-market customer relationships, serving as a trusted advisor through adoption, renewals, expansion, and long-term success. Develop account plans, drive commercial health, identify growth opportunities, and partner with Sales on expansion. Translate customer feedback for Product and Engineering, forecast retention and growth, and manage executive stakeholder relationships across a portfolio of high-value SaaS accounts.