Teams at Outform

Lead full lifecycle, high-visibility retail technology programs (notably LED video wall deployments). Act as technical authority and client-facing program lead, define architecture and BOMs, manage vendors and global manufacturing, produce prototypes, enforce QA and documentation standards, mentor junior staff, and travel ~30% for deployments and coordination.

Manages end-to-end retail display programs combining physical fixtures, LED displays, interactive technology, and software content. Responsibilities include client communication, fixture prototyping and production with China-based manufacturing partners, technical integration, vendor management, troubleshooting, documentation, and go-live support. The role coordinates engineering, software, hardware, production, installation, sales, and client teams while improving standards and reducing recurring field issues. Travel to domestic offices, client sites, and China is required.

Manages client-facing projects from initial coordination through production, shipment, and invoicing. Owns timelines, milestones, approvals, deliverables, documentation, risk escalation, and cross-functional communication across sales, design, engineering, estimating, production, purchasing, logistics, and clients. Ensures compliance, shipment accuracy, on-time delivery, client satisfaction, and accurate invoicing while coordinating complex, multi-workstream initiatives.