Teams at OuterSignal

Lead OuterSignal's customer experience function: own strategic enterprise accounts, build and coach the CX team, create playbooks and onboarding, prevent churn, run QBRs, partner with sales and product, and recruit CX talent to scale the organization.

The Founding Software Engineer will architect and own core systems, build microservices, enhance customer profiles with RAG pipelines, and collaborate directly with the founding team.

Manage the full sales cycle for SMB accounts, conducting product demos, building relationships, and meeting revenue quotas in a fast-paced eCommerce environment.