Our Future Health UK Benefits Overview

Plan and run qualitative and quantitative user research across product and service lifecycles to understand researchers, institutions and partners. Produce actionable insights, run usability and concept tests, support acquisition and engagement strategies, facilitate workshops and playbacks, collaborate with product, commercial, marketing and design teams, and maintain a research repository to embed user-centred insight into decision-making.

Senior individual contributor responsible for end-to-end technology spend oversight: reporting, forecasting, budget tracking and governance across cloud, SaaS and AI. Drive cost optimisation, enforce tagging and allocation standards, build dashboards, manage SaaS licensing and vendor spend, partner with Technology and Finance, and promote cost-aware engineering to improve efficiency without impacting delivery.

Lead acquisition of recontact studies and manage the end-to-end commercial pipeline. Develop go-to-market strategies, engage senior decision-makers, negotiate multi-stakeholder contracts, and build strategic partnerships across life sciences, medtech and academia. Shape pricing and data-commercialisation models, ensure compliance with governance and data safety, and drive accurate forecasting, CRM discipline and performance reporting. Collaborate cross-functionally to influence product strategy and represent the organisation externally while modelling ethical, mission-led leadership.