Teams at Ottimate

Build and maintain backend product features using Python, Django, and relational databases. Develop APIs, asynchronous jobs, integrations, internal tools, and data-processing workflows while using and critically reviewing AI-generated code. Investigate incidents, resolve customer-impacting issues, improve reliability and database performance, and protect data integrity, security, tenant isolation, and auditability. Own work through testing, deployment verification, documentation, and follow-up while collaborating closely on a small engineering team.

Resolve complex payment operations and spend-management issues, including card declines, reimbursements, ERP export failures, and transaction errors. Investigate logs, payloads, processor data, and accounting flows; document root causes and escalate structured bug reports to Engineering. Create SOPs, knowledge-base content, and AI-assisted workflows to improve resolution efficiency and scalability.

Own the end-to-end development of a secure SMS Adapter connecting retail and grocery store systems, beginning with BRdata, to Ottimate’s AP platform. Responsibilities include sync architecture, retries, conflict handling, local credential security, monitoring, testing, packaging, updates, installation, and deployment on Windows machines. The engineer will work directly with pilot customers to troubleshoot network, permissions, and data-access issues while evolving data models and integrations for additional store systems.