Teams at Otsuka America Pharmaceutical

Lead technical strategy, implementation, and support for CRM/platform solutions. Drive architecture, vendor and vendor-managed service coordination, lifecycle management, and continuous improvement. Serve as subject-matter expert communicating with senior stakeholders and ensuring scalable, maintainable, and compliant platform operations.

Lead and govern the Travel & Expense program, owning SAP Concur, corporate card programs, vendor relationships, expense audit/compliance (AppZen), and traveler support. Oversee financial controls, spend analysis, process improvements, training, and cross-functional stakeholder engagement to drive efficiency, compliance, and a positive user experience.

Lead enterprise Commercial Strategic Sourcing by defining category strategies across media, agencies, market research, patient support, promotions, and events. Serve as senior procurement partner to ELT, Commercial, and Finance to deliver cost optimization, supplier innovation, risk mitigation, and measurable financial impact. Oversee strategic sourcing team, negotiate high-value contracts, implement governance and compliance (J-SOX, third-party risk), and drive supplier performance, analytics, and best-practice procurement processes.