Teams at Otis Elevator

Provide telephone-based customer support and follow-up on offers; select and review revision reports (leads); create repair quotes using the T‑Festpreisprogramm; escalate technical cases to T‑Desk experts; coordinate feedback and report to the regional T‑Desk Team Lead.

Prepare and price repair offers for assigned territory using CRM and internal databases, issue quotes to clients, prioritize opportunities, and coordinate with field, sales, and factory teams while following commercial policy and quality standards.

Lead sourcing, supplier management, and cost-optimization for MRO across Western Europe. Develop and execute category strategies, run tenders and negotiations, manage supplier performance, deliver annual savings, ensure contract compliance, and drive procurement transformation and continuous improvement across the region.