Teams at OrthoLoneStar

Assist physicians with fitting and applying braces, casts, crutches and other DME; educate patients on use and care; manage DME inventory, scheduling, documentation, insurance pre-authorizations, EHR coding, and provide patient customer service while complying with HIPAA.

Coordinate physician office and surgical scheduling, obtain patient demographics/insurance/authorizations, manage orders/tests and documentation in the EHR, supervise Assistant Coordinator, communicate with facilities and revenue cycle to resolve patient issues.

Manage and lead coordinator staff to ensure efficient patient scheduling, authorizations, revenue cycle issue resolution, KPI achievement, policy development, reporting, and staff training to support physician offices and practice operations.