Teams at Oriental

Manage, analyze, and transform commercial banking data into dashboards, standardized reports, and insights. Validate data quality, partner with data engineering, run SQL/BI analyses, conduct ad-hoc reviews, and support strategic transformation initiatives to inform leadership and commercial stakeholders.

Design and re-engineer digital business processes to improve customer experience and product adoption. Partner with agile teams to define epics and user stories, lead grooming, support development and QA, manage product roadmap delivery, coordinate with IT, Business, Marketing, Compliance and Risk, analyze data and customer feedback to recommend solutions, and collaborate with Solution Architects, PO, UX, and adoption leads.

Translate data-model outputs into clear, actionable business insights; design and maintain dashboards and visualizations; liaise between Data Science and business teams; administer insights/engagement platforms; present findings to management; monitor data accuracy and incidents; and convert analytics into customer engagement strategies.