Teams at Opus Training

Own strategic post-sale relationships for enterprise accounts, including pilots, onboarding, adoption, renewals, and expansion. Lead executive stakeholder engagement, success planning, risk mitigation, business reviews, and complex implementations. Partner cross-functionally with Sales, Product, Support, Engineering, and Marketing to deliver customer outcomes, improve account health, convert pilots into rollouts, and identify growth opportunities. Maintain CRM accuracy and help develop scalable enterprise customer success playbooks.