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Opus 2
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The Senior Vice President of Client Operations oversees the operations of implementation, professional services, platform support, and training teams to drive client satisfaction and business success in the software industry. Responsibilities include leadership and strategy development, client relationship management, team management, implementation, project management, professional services, platform support, and training & enablement. Requires a strategic leader with exceptional management skills.
Lead the global revenue operations function to support revenue team growth, oversee GTM operations, data strategy, metrics, and revenue technology stack, and enable deal operations. Drive operational priorities, establish quality and consistency in planning, develop processes and metrics for team performance, evolve sales effectiveness tools, collaborate on pricing and contracts, assign quotas, and prioritize technology investments. Requires 8+ years of experience in revenue operations with high-growth SaaS background.
Opus 2 is seeking an IT Support Engineer (Junior) to provide technical support to internal staff and clients, troubleshoot system and software issues, install and maintain hardware and software, assist with user training, manage systems, and liaise with external vendors. This role offers the opportunity to work in the field of legal technology alongside a talented team at Opus 2.
As an Account Executive at Opus 2, you will be responsible for initiating, developing, and growing new customer accounts within assigned territories, managing an end-to-end sales cycle, and fostering strong customer relationships through consultative sales processes.
The Client Success Manager at Opus 2 is responsible for building client satisfaction, loyalty, and advocacy to ensure long-term retention. Duties include developing account plans, conducting quarterly business reviews, managing client relationships, resolving conflicts, and driving revenue growth through renewals.
Experienced HR Manager needed to lead and manage all aspects of HR function, develop initiatives and policies, align HR strategy with business goals, support employee relations issues, and foster a positive organizational culture at a global LegalTech company.