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Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Supports medical expense business systems by gathering requirements, analyzing data workflows, documenting processes, defining test scenarios, validating system and reporting changes, resolving issues, and coordinating across finance, accounting, actuarial, technology, and operations teams. The role also supports data quality, controls, audit readiness, process improvement, implementation readiness, and stakeholder communication.
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Leads Adobe Experience Platform and digital analytics implementation, including Adobe Launch tagging, XDM schemas, data ingestion, governance, CJA workspaces, and Adobe Analytics and Target integrations. Manages analytics teams, stakeholder strategy, data audits, funnel and campaign analysis, data quality, anomaly detection, testing, and AI-driven optimization. Evaluates emerging tools, leads proof-of-concept initiatives, and translates complex technical findings into actionable business insights.
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Provides compassionate bilingual customer support to members and providers by resolving billing, claims, benefits, and plan inquiries. Documents interactions, researches issues across multiple systems, guides users through websites, and supports AARP membership renewals and cancellations. Requires strong communication, problem-solving, computer navigation, and flexibility for rotating schedules.
