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Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Provides remote customer service to healthcare providers and patients regarding prescription status, order delivery, reorders, and payment issues. Handles inbound and outbound calls, researches pharmacy benefit questions across multiple databases, documents customer information, and communicates compassionate solutions. Requires full-time schedule flexibility, potential overtime during peak season, computer proficiency, and completion of six weeks of paid training.
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Develop and maintain credit risk models for application and behavioral scoring, default and loss forecasting, fraud detection, underwriting, collections, and early risk detection. Create features from alternative financial data, evaluate vendors, productionize models with engineering and product teams, and ensure compliance with fair lending standards. Monitor, validate, recalibrate, and back-test models while communicating insights to technical and non-technical stakeholders.
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Supports Revenue Manager accounting operations across care delivery organizations. Responsibilities include financial validation, reconciliations, variance analysis, issue resolution, implementation testing, control documentation, reporting, dashboard development, process standardization, and continuous improvement. Partners with Accounting, Revenue Cycle, Operations, Technology, Finance, and implementation teams to resolve complex accounting and system issues, mitigate risks, and improve operational efficiency.
