Operation Smile Inc. Benefits Overview

Communications and Documentation Intern responsible for documenting Operation Smile Ethiopia’s surgical, medical education, training, and cleft-care programs. Duties include gathering stories, photos, and videos; producing bulletins, updates, social media messages, and short videos; coordinating with program teams and hospitals; and sharing program successes with local and regional communications teams.

Coordinates hospital infrastructure projects from planning through completion, managing schedules, budgets, contractors, inspections, quality and safety standards, change orders, progress reporting, and invoice verification. Reviews engineering drawings, construction specifications, and materials for compliance. Coordinates procurement, import planning, maintenance contracts, and delivery of perioperative equipment. Leads project meetings and collaborates with engineering, clinical, finance, logistics, and program teams to ensure projects are completed on time and within budget.

Leads Operation Smile’s global brand strategy, governance, integrated marketing campaigns, stakeholder partnerships, agency relationships, and marketing operations. The role drives brand consistency, cross-functional alignment, global planning, campaign effectiveness, and continuous improvement across regions and country teams. It also develops resources and training to support consistent local implementation while strengthening awareness, engagement, fundraising, and organizational reputation.