Operation Smile Inc. Benefits Overview

Leads regional financial planning, budgeting, forecasting, reporting, compliance, risk management, audits, procurement, and operational finance across multiple countries. Oversees accounting controls, reconciliations, cash flow, cost analysis, asset management, and donor reporting. Provides financial guidance, training, and mentorship to country teams while supporting strategic initiatives, business planning, and continuous operational improvement in a multicultural nonprofit environment.

Leads Operation Smile’s multichannel fundraising strategy across direct mail, digital, DRTV, SMS, telemarketing, and emerging channels. Owns donor growth, retention, sustainer and mid-level giving programs, revenue forecasting, ROI, campaign performance, vendor relationships, data governance, and executive reporting. Directs cross-functional teams and external partners, manages significant budgets, develops fundraising KPIs, and mentors staff while advancing integrated English- and Spanish-language donor engagement.

Leads Operation Smile’s global brand strategy, governance, integrated marketing campaigns, stakeholder partnerships, agency relationships, and marketing operations. The role drives brand consistency, cross-functional alignment, global planning, campaign effectiveness, and continuous improvement across regions and country teams. It also develops resources and training to support consistent local implementation while strengthening awareness, engagement, fundraising, and organizational reputation.