Teams at OpenWorks Engineering Limited

Lead and develop a software engineering team while contributing technical guidance to real-time embedded software development. Responsibilities include people management, delivery coordination, performance support, architecture and code reviews, release management, engineering standards, cross-functional collaboration, recruitment, and team growth. The role requires strong C++ and embedded experience, technical judgment, and the ability to deliver software in a fast-changing defence engineering environment.

Provides hands-on technical support for counter-UAS systems through customer demonstrations, system setup, troubleshooting, repairs, equipment preparation, prototype builds, testing, and technical documentation. The role supports customers at facilities and outdoor test sites, collaborates with engineering teams, and helps establish daily operations at the Detroit facility. Travel includes approximately one week away per month, occasional international travel, and initial training in the UK.

Lead and supervise a customer support engineering team while remaining hands-on with diagnosing, repairing, and maintaining complex electrical, electronic, and mechanical equipment. Triage support requests, coordinate workshop, remote, and field activities, investigate failures, perform root cause analysis, mentor engineers, improve service standards, and support customer escalations. The role requires UK and international travel, a full UK driving licence, UK work authorization, and eligibility for UK SC security clearance.