Teams at Opentrons Labworks Inc.

Own the full-cycle sales pipeline for laboratory automation products across the Mid-Atlantic territory. Generate opportunities, manage accounts, conduct virtual and in-person product demonstrations, host seminars, sell robots, modules, consumables, reagents, and services, and maintain accurate Salesforce records. Collaborate with pre-sales and post-sales teams while achieving sales quotas. The role requires at least 60% regional travel and focuses on consultative selling to life sciences customers.

Design, build, and operate AWS-based microservices and asynchronous workflows powering AI-driven laboratory protocol generation. Develop NLP pipelines, classifiers, embedding and RAG infrastructure, evaluation frameworks, guardrails, cost monitoring, and observability. Integrate AI systems into production SaaS architecture, ensure reliability and safe scaling, and support post-launch operations through debugging, incident response, and continuous improvement.

Leads Opentrons’ AI strategy, roadmap, and platform development across robotics and laboratory software. Oversees production-grade generative AI systems that convert natural language into validated laboratory workflows, establishes evaluation and reliability practices, partners across software, hardware, and product teams, and manages AI/ML engineers. The role also drives external research partnerships, thought leadership, recruiting, and future physical AI initiatives.