Teams at OPENLANE

Manages customer relationships, acquisition, portfolio growth, risk mitigation, and local business development for independent auto dealers. Leads, coaches, and develops a team while forecasting market opportunities, ensuring operational efficiency, supporting compliance, and collaborating with credit, collections, contracting, training, and operations teams. The role requires frequent travel throughout the assigned market and strong experience in sales, customer service, leadership, and relationship management.

Serves major automotive dealer accounts by making funding decisions, communicating account status, resolving issues, analyzing account trends, managing floorplan risk, promoting related products, and ensuring regulatory compliance. The role is onsite in Carmel, Indiana and requires customer service or account management experience, collections experience, CRM familiarity, and knowledge of automotive and financial services processes.

Develops and expands dealership business through outside sales, relationship management, targeted campaigns, product demonstrations, and inventory solutions. The role identifies prospective dealerships, maintains client relationships through visits and performance reviews, analyzes market data to improve sales strategies, and achieves growth targets. Extensive travel, approximately 75%, is required, along with automotive sales experience and proficiency with CRM tools.