Jobs at Open Bank

Supports corporate communications, media and community relations, press releases, media strategy, nonprofit organization evaluation, event coordination, marketing promotions, and general administrative tasks. The role requires fluent English and Korean, professional client interactions, and collaboration with internal and external stakeholders. Prior experience is not required, though financial industry experience is preferred.

Develops and manages individual and business client relationships, serves as the primary banking contact, reviews accounts, identifies cross-selling opportunities, acquires new clients, meets sales and revenue targets, recommends financial products, and ensures compliance with banking regulations and risk policies.

Supports cash management system operations, branch staff, and internal and external clients. Processes eWires, ACH transactions, and merchant capture activities; reviews reports, maintains logs, conducts callbacks, and identifies suspicious activity. Provides product support across online and mobile banking, payment, deposit, and cash management services. Helps maintain compliance, mitigate operational risk, train branch staff, and deliver high-quality customer service.

Supports daily bank operations and branch workflows by reconciling general ledgers, processing subpoenas and levies, reviewing new accounts for quality assurance, answering operational inquiries, supporting compliance requirements, and assisting with Regulation E training. Maintains relationships with internal and external customers, resolves system issues, and provides bilingual English-Korean client and branch support.

Manages the bank’s special assets portfolio and team, developing strategies to minimize losses on classified loans. Analyzes borrower financial plans, negotiates collections and restructurings, and oversees recommendations involving litigation, liquidation, or charge-offs. Interacts with borrowers, legal counsel, collection agencies, and external partners; prepares reports for senior management; and ensures compliance with banking policies, lending regulations, lien laws, and documentation requirements.

Assists with general accounting operations, including balancing and reconciling general ledger accounts, maintaining bank cash balances, reviewing ledger changes, and preparing financial reports for management, auditors, and regulatory agencies. The role requires accounting knowledge, banking experience, advanced Microsoft Excel skills, strong communication, and the ability to learn new systems independently.