Teams at Onni Group

Provide high-level administrative and personal assistant support to President, CFO and COO. Manage executive calendars, global travel and household logistics, prepare correspondence and meeting materials, track contracts and expenses, coordinate maintenance and events, and handle confidential projects and ad-hoc tasks.

Serve as the primary post-sale technical contact, managing the lifecycle of enterprise client environments. Drive QBRs, oversee health/performance/compliance, coordinate NOC/SOC escalations, recommend upgrades, validate SLAs, and identify expansion opportunities while ensuring documentation and cross-functional alignment.

Provides Tier-1 onsite and remote IT support for workstations, mobile devices, printers, conferencing equipment, Microsoft 365, identity systems, networks, SaaS applications, and IoT systems. Manages user accounts, installs and troubleshoots hardware and software, monitors alerts, documents tickets, coordinates vendors, escalates incidents, and delivers client service. The role includes travel to client sites, equipment transport, and participation in after-hours or on-call rotations.