One Park Financial Benefits Overview

Provides on-site Level 1 IT support for Windows devices, Microsoft 365, peripherals, connectivity, VoIP, user accounts, and workplace technology. Manages tickets, troubleshooting, hardware installations, inventory, onboarding and offboarding. Executes recurring IT, security, audit, and validation checklists, documents results, escalates incidents, supports infrastructure activities, and maintains procedures and knowledge-base content. Collaborates with local and remote technology teams while delivering professional bilingual support in Spanish and English.

Provides on-site Level 1 IT support for Windows devices, Microsoft 365, user accounts, peripherals, connectivity, VoIP, and workplace technology. Manages tickets, installations, equipment inventory, onboarding and offboarding, and escalations. Executes recurring IT, operational, audit, and security checklists, documenting results and exceptions. Collaborates with remote technology teams, supports maintenance and deployments, maintains knowledge-base content, and recommends process improvements.

Own and evolve a production Python pricing and decision engine on AWS. Lead engineers, establish technical standards, implement scoring models, maintain pricing rules, and ensure data correctness, reliability, observability, and auditability. Design experimentation and A/B tests, integrate CRM and external data providers, and collaborate across Product, DevOps, Data Engineering, Data Science, and QA. The role expands into machine-learning model deployment, analytics applications, data products, and analytics platform infrastructure.