Teams at ON TOP ROOFING

Coordinates roofing service, repair, and construction projects from scheduling through completion. Responsibilities include processing work orders, dispatching field teams, managing inventory, tracking permits and inspections, maintaining project records, communicating with clients and suppliers, and supporting accounts receivable reconciliation. The role also assists operations leaders with scheduling, administrative priorities, workflow improvements, and project follow-through.

Sell residential roofing services to homeowners by assessing roofing needs, preparing estimates, generating and following up on leads, and guiding customers from initial contact through installation. Responsibilities include door-to-door prospecting, inspections, measurements, one-call closes, negotiation, CRM documentation, paperwork, and coordination with operations. The role requires customer-focused communication, a valid Utah driver's license, travel across job sites, and occasional evening or weekend work.

Manages the full lead lifecycle from initial contact through qualification, categorization, routing, follow-up, and handoff. Handles inbound and outbound communications, maintains accurate CRM records, evaluates lead quality, tracks source attribution, supports marketing campaigns, documents workflows, and produces lead volume and quality reports. Coordinates with sales, operations, and service teams while maintaining timely follow-up and professional communication.