Teams at Omnissa

Owns end-to-end product quality through test strategy, automation, field issue investigation, production debugging, and regression validation. The role analyzes logs and production data, reproduces complex issues, enriches engineering tickets, identifies systemic patterns, and improves test coverage, observability, diagnostics, and product reliability. It collaborates with engineering and TPM teams to manage issue SLAs and translate customer feedback into durable quality improvements.

Designs and operates reliable, scalable Workspace ONE SaaS infrastructure across AWS. Responsibilities include architecture, DevOps/SRE development, CI/CD automation, monitoring, performance tuning, incident response, security, container and VM administration, AI-enabled workflow development, documentation, and 24/7 on-call support. The role also provides technical mentorship and leads organization-wide infrastructure initiatives.

Design, build, and operate reliable UEM reporting pipelines supporting data ingestion, transformation, analytical storage, and reporting. Develop batch and streaming systems, optimize schemas and queries, troubleshoot performance and reliability issues, and implement observability and data validation. Collaborate across engineering, product, and security teams while owning features through deployment and production support.