Teams at Omnisend

Oversee payroll, accounts payable, outgoing payments, month-end close support, expense allocation, financial analysis, tax compliance, audits, reconciliations, and finance automation initiatives. The role also supports finance projects and ad hoc leadership requests while improving processes through automation and AI.

Leads Omnisend’s Product Communications function, aligning Product, Marketing, CX, Sales, and leadership around product messaging and launches. Owns adoption, lifecycle communications, upsell, retention, churn reduction, webinars, partner programs, automation, AI enablement, internal education, team structure, and performance measurement. The role requires hands-on leadership, cross-functional stakeholder management, campaign expertise, and a strong focus on revenue and customer outcomes.

Own the end-to-end user experience for Omnisend’s activation and conversion product area. Design onboarding journeys, translate research and product data into user-centered solutions, run experiments, and balance customer needs with business and technical goals. The role includes prototyping, user research, design advocacy, design system advancement, cross-functional collaboration, and mentoring or leading design initiatives.