Teams at Omnisend

Develop and maintain scalable backend systems for Omnisend’s Audience team, including contact profiles, real-time event processing, segmentation, and AI-powered audience tools. Design, test, monitor, and optimize highly available features; resolve technical challenges; contribute to product decisions; and share engineering best practices. The role involves distributed systems, event-based architecture, cloud technologies, databases, messaging platforms, and collaboration within an empowered product team.

Own the content creation product area, including Omnisend’s email builder and AI/MCP-powered content experiences. Lead discovery, user research, experimentation, product analytics, prioritization, and delivery. Define how AI creates value for ecommerce merchants, make data-driven product decisions, and collaborate with multidisciplinary teams to improve email creation and customer outcomes.

Own product design for campaign and automation workflow experiences, using research, metrics, prototyping, testing, and experimentation. Partner with multidisciplinary teams to frame problems, map flows, design interactions, and deliver cohesive customer experiences. Contribute to the design system, improve design efficiency, and balance customer needs, business goals, and technical constraints.