Omnisend Benefits Overview

Investigate SMS delivery failures, registration issues, carrier filtering, and compliance cases. Manage toll-free, 10DLC, and Sender ID workflows; analyze delivery receipts and provider responses; coordinate escalations with internal teams and providers; support email deliverability initiatives; maintain compliance standards, playbooks, SOPs, and incident documentation; and recommend process, product, or operational improvements.

Manage SMS deliverability and compliance operations, including toll-free verification, 10DLC and Sender ID registration, carrier filtering, delivery investigations, consent controls, and provider escalations. Support email deliverability initiatives involving SPF, DKIM, DMARC, sender reputation, and bounce monitoring. Own complex incidents, coordinate cross-functional remediation, create operational documentation, improve workflows, and communicate technical findings to internal teams and customers.

Recruit and onboard digital marketing agencies, build long-term partner relationships, provide training and enablement, coordinate co-marketing initiatives, monitor partner performance, support sales-driven revenue goals, gather feedback, and improve the partner program. The role requires strong communication, relationship-building, analytical judgment, adaptability, and occasional travel to meet partners and internal teams.