Teams at Old National Bank

Provides customer service and relationship banking through digital, phone, and chat channels. Processes consumer lending applications, assesses underwriting needs, identifies cross-selling opportunities, and recommends financial products. Balances loan inquiries, applications, and service queues while meeting sales, service, compliance, and call-quality targets. Maintains client accounts, collaborates with banking teams, and supports operational effectiveness.

Generates commercial loan and deposit business through prospecting, consultative selling, and relationship development. Evaluates loan requests for purpose, structure, pricing, and credit quality; manages a commercial banking portfolio; monitors delinquencies; expands existing relationships; and coordinates internal resources and referral partners. Success is measured by loan, deposit, fee, portfolio, and delinquency targets.

Generates commercial loan and deposit business through prospecting, consultative selling, and relationship development. Evaluates loan requests for appropriate purpose, structure, pricing, and compliance with lending standards. Manages a commercial customer portfolio, monitors credit quality and delinquencies, expands client relationships, and achieves production, fee, and portfolio targets. Collaborates with internal partners, lenders, and executives while providing strong client service and navigating complex commercial credits.