Old Mutual Benefits Overview

The Sales Consultant is responsible for providing quality sales service, handling calls, guiding customers, and managing leads to achieve sales targets.

Provide product advice and handle routine customer service inquiries for an allocated market. Capture and maintain CRM data, follow sales scripts to clarify needs, prospect and develop customer relationships, support routine business development tasks, ensure operational compliance, and identify sales opportunities through referrals and data entry.

Lead QA initiatives and frameworks, define test strategies (automation, performance, security), mentor engineers, ensure testability across SDLC, develop CI/CD and DevOps practices, and monitor team quality delivery.