Old Mutual Benefits Overview

Leads marketing analytics projects from business scoping through production and value realization. Translates customer, campaign, brand, and digital data into insights, dashboards, measurement frameworks, and business recommendations. Partners with marketing leaders, communicates complex findings clearly, supports predictive decision-making, and drives adoption of advanced analytics, AI, and automation. Requires strong stakeholder management, data analysis, visualization, coding, and commercial impact measurement skills.

Leads Front of House, client services, contractor management, financial administration, and operational support. Coordinates maintenance, projects, service providers, reception, stakeholder communication, invoices, budgets, tenant billing, reporting, compliance, and service-level performance. Manages contractors and service provider accounts, maintains operational records, improves processes, and coaches Front of House teams to deliver consistent, customer-focused service.

Develops and executes business development strategies across a geographic region by analyzing market data, prospecting, managing customer relationships, creating sales opportunities, presenting tailored solutions, and converting new business. The role manages sales cycles, stakeholder networks, CRM usage, customer feedback, compliance, and account relationships while maintaining industry and regulatory knowledge.