Teams at The Old Globe

Leads single-ticket marketing, audience acquisition, retention, campaign performance, and revenue growth for theater productions. Develops campaign strategies, briefs, promotions, partnerships, and paid advertising across digital, print, direct mail, and outdoor channels. Monitors sales, revenue pacing, inventory, conversion, and cost of sale to optimize campaigns. Manages agency and vendor relationships, collaborates on CRM segmentation and reporting, and supervises four marketing staff members.

The Associate Director of Major Gifts will manage a portfolio of 100–120 major gift prospects and donors, secure at least $2 million annually, and oversee the full fundraising cycle. Responsibilities include prospecting, donor cultivation, personalized solicitation strategies, closing five- and six-figure gifts, stewardship, Board engagement, event representation, and accurate Tessitura database management. The role requires strong relationship-building, portfolio management, communication, judgment, and collaboration with leadership and organizational stakeholders.

Provides phone and in-person customer service for ticket purchases, exchanges, subscriptions, will-call distribution, and patron questions. Accurately processes transactions using ticketing systems, explains productions, seating, and policies, and maintains knowledge of The Old Globe’s programming. Requires availability for nights, weekends, and Tuesday-Sunday shifts, along with strong communication and computer skills.