Teams at Okta

Manage strategic enterprise customer relationships, driving adoption, retention, renewals, expansion, and measurable business value. Develop success plans and business reviews, align executive stakeholders, coordinate cross-functional teams, resolve escalations, communicate product value, represent customer feedback, and identify renewal risks. The role requires strong consultative, analytical, presentation, relationship-management, and technical problem-solving skills, with travel up to 35%.

Own enterprise customer success, retention, adoption, and expansion for Okta. Build executive relationships, develop success plans and business reviews, align customer goals with business value, coordinate cross-functional resolutions, surface customer feedback, promote relevant capabilities, and mitigate renewal risks. The role requires strategic advisory, consultative communication, technical problem-solving, and up to 25% travel.

Lead architecture and implementation of Okta-based enterprise IAM, including adaptive MFA, federation, cloud IAM guardrails, automation, and machine identity security across AWS, GCP, and Azure. Mentor engineers, govern identity controls, support audit compliance, provide technical leadership, and drive secure adoption of AI agents and service-to-service authentication. Occasional travel is required.