Teams at Okanagan Specialty Fruits (OSF)

Manages brokers and strategic key accounts across multiple sales channels, driving profitable growth through account planning, forecasting, pricing, promotions, and customer relationship management. Develops business, monitors retention, collaborates on go-to-market strategies, analyzes sales and market data, and maintains CRM activity records. The role requires produce industry expertise, strong communication, organizational skills, cross-functional collaboration, and travel to customer and industry events.

Manages brokers and strategic key accounts across multiple sales channels, driving profitable growth through account development, forecasting, pricing, promotions, and customer relationships. Leads business reviews, joint planning, CRM tracking, and cross-functional go-to-market initiatives. Uses sales reports, Nielsen data, and market trends to identify growth opportunities while maintaining customer satisfaction and supporting retention. Travel to trade shows and customer activities is required as business needs dictate.

Manages customer orders, outbound shipping, carrier coordination, third-party warehouse inventory, temperature-monitored shipments, freight invoices, shipping records, customer portals, and order documentation. Provides customer service, processes claims, maintains ERP and platform data, supports customer and vendor setup, coordinates meetings, tracks renewals, and reconciles shipping and inventory records. Requires strong organization, communication, data-entry accuracy, Excel skills, and supply chain or logistics administration experience.