Teams at Ohnward Bancshares, Inc.

Serve as primary client contact to provide service, retain business, identify insurance needs, process and review insurance documentation, support renewals, calculate commissions, ensure compliance, and perform administrative duties.

Manages and develops the Client Services team while ensuring exceptional customer service, accurate banking operations, timely reporting, regulatory compliance, and effective deposit-product support. Responsibilities include staff coaching and scheduling, complaint resolution, reconciliations, accounts payable support, overdraft processing, asset-liability committee participation, liquidity management, audit preparation, Call Report contributions, purchasing, and business intelligence reporting.

Records daily deposit transactions, maintains customer financial records, reconciles bank statements and general ledgers, processes wire transfers, and supports accounts payable and receivable. The role researches and resolves accounting issues, updates journals and ledgers, prepares financial reports, assists customers with banking-related requests, and handles clerical bookkeeping functions while maintaining confidentiality and accuracy.