Teams at Ohio Living

Develops referral sources and sales opportunities for home health and hospice services. Coordinates patient referrals and intake, supports marketing plans, conducts competitive analysis, builds relationships with healthcare providers and community organizations, and tracks activities in CRM systems. Maintains knowledge of funding and regulations while promoting organizational services and coordinating education and programs for community members.

Provides reception and clerical support by answering multi-line phones, greeting and directing visitors, maintaining directories and visitor logs, distributing mail, responding to resident and staff needs, handling emergency notifications, completing administrative tasks, and supporting location-specific activities such as inventory, scheduling, ticket sales, and records maintenance.

Performs administrative, accounting, payroll, benefits, recruiting, and human resources duties for a senior living residence. Maintains resident and employee files, processes invoices and payroll, tracks charges, supports benefits and workers’ compensation paperwork, and assists with hiring. Provides receptionist and customer service support by answering calls, greeting visitors, addressing billing questions, maintaining confidentiality, and communicating resident information appropriately.