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Healthtech • Software
Provide empathetic email and chat support for a healthcare software platform. Troubleshoot technical issues, collaborate with product teams on bugs and improvements, create educational content, and synthesize customer feedback for the product roadmap. The role requires strong communication, technical curiosity, autonomy, and the ability to explain complex workflows clearly. Candidates need at least two years of customer-facing experience, software proficiency, and strong written and spoken English.
