Teams at OCH Technologies LLC

Provides 24/7 first-level technical support for FAA’s NAIMES program. Troubleshoots desktop, software, infrastructure, and application issues; creates and manages incident tickets; escalates problems; supports system changes, upgrades, deployments, and validations; monitors system operations; maintains user accounts and documentation; trains stakeholders; and supports Special Use Airspace and NOTAM applications. The role operates rotating shifts onsite at the FAA ATCSCC and requires Public Trust eligibility.

Conduct full-cycle technical recruiting for federal government contracting programs, including sourcing, interviewing, offers, cleared talent pipelines, proposal staffing, and rapid contract hiring. Collaborate with program managers, Business Development, and security personnel while maintaining OFCCP-compliant records and supporting background checks, onboarding, and People Operations initiatives.

Provides 24/7 first-level technical support for FAA’s NAIMES applications and infrastructure. Responsibilities include troubleshooting, incident ticketing, escalation, system monitoring, software and hardware upgrade support, account maintenance, stakeholder notifications, application training, data validation, documentation, and Special Use Airspace and NOTAM support. The role operates rotating shifts onsite at the FAA command center and requires coordination with higher-level support and FAA operations personnel.