Teams at O'Reilly Hospitality Management

Oversee daily front desk operations and supervise front desk (and possibly breakfast/F&B) teams to ensure world-class guest service, revenue maximization, budget adherence, interdepartmental collaboration, staff training and scheduling, cash and security procedures, and timely guest issue resolution.

Provide sales office support by answering phones, greeting clients, coordinating event details, managing contracts and BEOs, assisting tours, maintaining sales files and rooming lists, supporting day-of execution, and fostering client and community relationships. Ensure clear internal communication, adhere to company policies, and assist with regional travel and on-site duties as needed.

Support sales managers by answering phones, greeting clients, coordinating event details and contracts (BEOs), maintaining sales files and rooming lists, assisting with hotel tours, managing day-of event execution, and fostering client and community relationships to meet client expectations.