Teams at O'Reilly Hospitality Management

The Front Desk Manager oversees front desk operations, ensuring exceptional guest service, supervising staff, managing finances, and fostering teamwork for a positive guest experience.

Support sales managers by answering phones, greeting clients, coordinating event details and contracts (BEOs), maintaining sales files and rooming lists, assisting with hotel tours, managing day-of event execution, and fostering client and community relationships to meet client expectations.

Welcomes hotel guests, completes registrations and room assignments, manages reservations, availability, guest accounts, billing, payments, and inquiries. Provides directions and information about hotel services, coordinates with other departments, follows credit and cash-handling policies, safeguards valuables, and supports the hotel team. Requires flexible scheduling, including nights, weekends, and holidays, along with prolonged standing and light lifting.