Teams at O'Reilly Hospitality Management

Greets hotel guests, manages registration, room assignments, reservations, availability, guest accounts, billing, payments, and requests. Provides information about hotel services and local activities, handles valuables, communicates with departments, follows credit and cash-handling policies, and supports team members. Requires flexible scheduling, including nights, weekends, and holidays, plus prolonged standing and occasional lifting up to 40 pounds.

The Sales Manager solicits and closes hotel business, negotiates corporate rates and contracts, prepares proposals, develops sales action plans, manages client records, conducts competitive analysis, and builds community and hospitality industry relationships. The role also coordinates trade shows and sales blitzes, communicates client needs to hotel teams, tracks sales activity in SalesPro/Delphi, and travels regionally for sales activities and conferences.

Maintains cleanliness and appearance throughout hotel public, guest, back-of-house, and exterior areas. Performs floor care, restroom cleaning, linen handling, trash removal, supply restocking, furniture movement, guest item delivery, and minor maintenance tasks. Responds courteously to guest requests, follows safety and chemical-handling procedures, reports hazards or maintenance issues, and supports hotel operations. The role requires physical stamina, schedule flexibility, attention to detail, and dependable customer service.