Teams at O'Reilly Hospitality Management

Manages front office and housekeeping operations at a hotel, overseeing staffing, training, scheduling, guest service, departmental budgets, cost controls, profitability, quality standards, safety, compliance, and guest satisfaction. Coordinates with other hotel departments, participates in revenue and sales efforts, monitors RevPAR and expenses, handles financial procedures, and supports team member engagement and recognition. The role requires flexible scheduling, substantial physical activity, and occasional heavy lifting.

Supports HR operations including onboarding, offboarding, background checks, employee record maintenance, HRIS updates, compliance, reporting, policy implementation, communications, and engagement programs. Serves as the first point of contact for HR inquiries and handles confidential employee information. Requires strong organization, communication, multitasking, and problem-solving skills, with occasional schedule changes and travel to local locations or events.

Solicits, negotiates, books, and manages group room blocks and catering events from inquiry through execution. Builds client and community relationships, conducts prospecting and outside sales calls, meets revenue goals, upsells packages, maintains sales records, and collaborates with hotel operations to deliver successful events and exceptional service.