Teams at Nysonian Inc.

Process and validate daily D2C orders, manage inventory allocation and exceptions, maintain OMS data integrity, coordinate with Customer Support and Warehouse/Logistics, and generate order reports to support fulfillment and continuous improvement.

Design and own the customer experience QA program across email, chat, and calls. Lead a QA team to evaluate interactions, run calibrations, coach agents, track QA/CSAT/FCR/compliance metrics, present insights to leadership, and collaborate cross-functionally to improve workflows, training, and documentation.

The Supply Chain Coordinator manages daily operations at the manufacturing facility, focusing on planning, inventory control, and coordination across teams to ensure material availability and operational efficiency.